Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here, we’ve compiled answers to some of the most commonly asked questions from our customers.

If you can’t find the answer to your question, feel free to reach out to our customer service team—we’re happy to assist!

What is your return policy?

We offer a 14-day return policy for most of our products. The item must be in its original, unworn condition with all tags, packaging, and proof of purchase. For full details, please visit our Return & Exchange page.

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected. Orders are usually processed within 1-2 business days. You will receive a tracking number once your order has shipped.

Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping rates and delivery times will vary based on your location. For more details, please check our Shipping Policy.

How can I track my order?

Once your order has been shipped, we’ll send you an email with a tracking number. You can use this to track your order on the shipping carrier’s website.

Do you offer warranties for your products?

Yes, all our watches come with a 2-year limited warranty. This warranty covers defects in materials and workmanship under normal use. For more information, please visit our Warranty & Repair Policy page.